QS Quality Services Ltd, in the purpose of protecting the health of its employees and collaborators, as well as its customers and all interested parties and in the general public interest, intends to guarantee the operational continuity of the services carried out by adopting an action plan for the prevention and containment of contagion by COVID-19.
In compliance with the provisions communicated by the competent Authorities, QS Quality services ltd:
- has started the smart working procedure for all its offices, ensuring the availability of the staff by ICT Tools
- has established the interruption of international and national business trips and their conversion into remote meetings with the only exception of those indispensable to ensure business continuity;
- applying the guidelines of the IAF ID 3:2011 document "Management of extraordinary events or circumstances affecting Accreditation Bodies, Certification Bodies and certified organizations", and the https://iaffaq.com/, the audit and inspection activities planned for the coming months, until otherwise communicated by the public authority, they may be postponed in the event of the company's unavailability or they will be carried out by off-site modality, therefore remotely, in accordance with the IAF document MD 04:2018, using ICT technology (email, calls, skype call , whatsapp etc).
The remote audit is agreed together by the certification body, in consultation with the audit team and the customer, establishing timing and ways for its performance. To carry out remote audits, it is necessary to use adequate digital technologies, which allow to connect auditors and companies from afar without problems, in an easy and immediate way for all those parties involved. There are several benefits of a remote audit, in the first instance the possibility of maintaining the certification and thus ensuring operational continuity even in an emergency situation. The use of ICT technologies allows a safer and faster electronic archiving of objective evidence. To this purpose, QS has established a specific instruction for the methods and management of remote audits.
- The companies available to carry out the on-site audit, must demonstrate in advance that they can carry out the audit according to the measures of prevention and containment of contagion as required by the competent authorities and this will be possible only if the audit team will be able to go to the company safely.
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